Excluding from the Master CRM

If you are upgrading to Golf eMailer from another broadcast email provider, you need to make sure your list does not include all the subscribers that have had their e-mail address bounced or have unsubscribed. To make it easy to ensure that you don't inadvertently send to somebody who has previously unsubscribed, Golf eMailer enables you to exclude a list of recipients from a mailing list by importing a simple text file of email addresses. Once imported, this "exclusion list" will remove each email address from the mailing list you are working with.

1. You probably received two flat-file databases from your previous broadcast e-mail provider. The first list will be your complete list and the second will be the "bounces" and "unsubscribes." First import the complete list to Golf eMailer.
   
   
2. Next, make sure your "excludes" list is formatted as a single column text file with only e-mail addresses. No column name is needed.
   
   
3. Once your excludes file is formatted, you can import it by choosing Master CRM from the main navigation, then choose "Utilities" from the "Master List of Contacts" window, then choose "Import" from the "Master List Utilities" window. Browse your computer for your database file, select "Tab-Deliminated Textfile" and then import.
   
   

Excluding from a Specific List

If you want to remove a list of e-mail addresses from a specific list, but not from the Master CRM, you need to:

1. Make a list of "excludes" formatted as a single column text file with only e-mail addresses. No column name is needed.
   
   
2. Once your excludes file is formatted, you can import it by choosing the Contact button from the Mailing List you want to work with, then choose Import. Browse your computer for your database file, click the  "Exclude From List" button from the bottom of the page. Do NOT use the Import button.